optima xm 4 zone?

The keyboard on my alarm is not working? Any ideas,my strobe light is flashing and I cannot reset the system

Linda W
May 2017

Alarm stuck in tamper and won't do anything but the outside box is still going strong after about two hours help. pensioner

CAROL ANN MCCABE
June 2015

Haven't got a clue as to where, or what stage of the nvm clear you are at here. I only get one hour for my lunch,so I've gathered info which you may find useful, along with the nvm clear.

Please!!! ensure you remove mains power,for your own safety ,prior to panel cover removal,

Programming the Optima is done entirely with the keypad. You can change all aspects of the system, such as user code, entry and exit time, bell on time. There are two programming modes, Engineer Programming mode, and Customer Programming mode. Below are the things you can change in each mode.

NOTE: You cannot enter any Programming Mode if the system is stuck in a Tamper or Attack event. Clear these before doing so. Tamper locks the system out completely until cleared, the keypad will not respond. Check for open Zone tampers on PIR’s and contacts, and rectify. Call a professional alarm engineer if in doubt,

Engineer Programming Mode
Things the Engineer can change: Exit Time, Entry Time, Bell Time, and Reset to Factory Conditions (cannot be done unless the codes are known, if you’ve lost the codes, perform an NVM reset. See the very bottom of this page). Please note that the Engineer Code is fixed at 9999 and CANNOT be changed without a specialist EEPROM re-program.

To enter Engineer Programming mode, the system must be in Day mode, with the system unarmed and the Power and Day LED’s lit.
1. Press PROG. All LED’s on the panel will illuminate.
2. Enter the Customer Code. The Day and Tamper LED’s will illuminate.
3. Press PROG again, and enter the engineer code, 9999. The Day and Attack LED’s will light. The system is now in Engineer Programming mode.
NOTE: To exit Programming Mode after making changes, press RESET twice. The system then goes back to Day mode.

Exit Time:
1. Press 1. The Zone 1 & Zone 2 LED’s will light.
2. Enter the time required in 10 second increments, divided by 10.
Eg. 10 seconds ÷ 10 = 1 so enter 01
20 seconds = 02
30 seconds = 03
3. After entering the two digits the Day and Attack LED’s will illuminate again.
Entry Time:

1. Press 2. The Zone 1 and Zone 2 LED’s light up.
2. Enter the required time as with Exit Time above.
3. The Day and Attack LED’s show once more.
Bell Time:

1. Press 3. Zone 1 and Zone 2 LED’s illuminate.
2. Enter the required time in minutes:
01 = 1 minute
20 = 20 minutes
99 = Maximum 99 minutes
00 = No bell stop
NOTE: To conform with Noise Pollution regulations it is recommended that no more than 15 or 20 minutes be programmed.
Reset to Factory Conditions:
From Engineer Programming mode, pressing the SET button returns the system to Day and factory set codes and timers will be set, as below:
Factory Defaults:
Default User/Customer Code: 0123
Engineer Code: 9999 (Cannot EVER be changed by ordinary end users or engineers only by software engineers like myself with the correct equipment).

Entry Time: 20 seconds
Exit Time: 20 seconds
Bell Time: 20 minutes
To exit Engineer Programming mode, press RESET twice. The system will now go back into Day mode.
Customer Programming Mode
Things you can change: Code change, Alarm Memory Recall, Alarm Tests (Bell test, Strobe test, Low/High volume sounder test, and Walk test (zone test).

To get into Customer Programming, make sure the system is in Day mode, with the system unarmed, and the Power and Day indicators lit.
1. Press PROG. All LED’s will illuminate.
2. Enter your user code. The Day and Tamper LED’s will illuminate. The system is now in Customer Programming mode. To change any aspect, see below.

NOTE: To exit Programming Mode after making changes, press RESET twice. The system then goes back to Day mode.

Code Change:
1. Press 8. The four Zone LED’s will illuminate.

2. Enter your new code. The system beeps twice, and the Day and Tamper LED’s will light up
Alarm Memory Recall:

1. Press MEM. The last alarm will now be displayed for 5 seconds. The Day and Tamper LED’s will illuminate.

Alarm Tests:
1. Press 0. The Day, Tamper and Attack LED’s illuminate. The system is now in the Test routine.
Strobe Test: Press 2. Press 0 to stop the test.
Bell Test: Press 3. Press 0 to stop the test.
Low & High Volume Sounder Test: This tests the volume of the internal control panel speaker. Press 4 to perform the Low Volume test, and 2-4 to perform the High Volume test.
Press 0 to stop the test.
Walk Test: Press 5 to start the test. Walk around the premises, opening each zone. The system will beep each time a door is opened, PIR triggered, or pressure mat stepped on, and the relevant Zone LED will illuminate. Press 0 to stop the test.
To exit Customer Programming mode,

press RESET twice. The system will now go back into Day mode.

Performing NVM Reset
The codes set during programming are stored in an area of Non-Volatile Memory (NVM), which retains its settings even if the power is removed from the system. These can be reset to factory defaults (see Engineer Reset above for the codes) by following this procedure:

1. Disconnect the mains power, either by removing the fuse of the in-line spur (if fitted) or at the main junction box.

2. Remove the control panel cover. If the system battery is operational, the system will go into a full alarm condition as you’ve opened the control panel tamper switch. If not, it will stay silent. Also, when you remove the battery, if the bell box has an internal battery, the bell may operate on its own. This is normal tamper protection.

3. Remove the wires from terminals 9 and 19 (9 is one of Zone 4 wires and 19 is Set +ve) making notes as to where they go. Place a wire jumper in terminals 9 and 19, linking them together.

4. Apply mains power (you can use the battery but it is best to use mains depending on the age and condition of the battery).
The system will now have a reset NVM, and have factory settings applied.

The Tamper and Attack indicators will be lit, and the system is in Self Test mode, showing any faulty/open zones. Fix as necessary, if necessary! Switch off mains.

5. Remove the wire jumper from 9 and 19, replace original wiring, refit battery (will go into Alarm if the battery’s good!) and cover. Silence the alarm with 0123 once the cover tamper is closed, then enter whichever Programming mode you wish to re-program the codes etc.

Found anything interesting in there ?,I would also consider replacing the battery as well.

e manno
May 2012