Mend > Dishwashers

how can i reset my kenmore elite 13863?

my kenmore dishwasher keeps displaying the green "clean" cycle light and wont stop! we tried to go to the electrical panel and reset it that way and it didnt help. we cant find our manual either to figure out what to do.
it wont let me clean a dish now!!!!! please help
model 13863
id 02213863000

michelle
October 2006

Kenmore Kenmore 13863 Kitchen Appliances, Dishwashers Kenmore Dishwasher Elite

Not sure if will work for all kenmore's, but this has worked on my Kenmore Elite quite guard 5.

Repeat the following button sequence:
High Temp Wash, Heated Dry
High Temp Wash, Heated Dry

All lights will turn on.

Hit 'Cancel'

Now run through a 'Quick Clean' cycle and see if you've still got an error blinking/flashing light at the end of it. If not, you do not have a system/board problem. Just an apparent 'reboot' fix was in order.

Your machine should have reset now. You just saved yourself a $95 service call.

Cheers,
Lee

Lee C.
April 2007

Wow...I think this reset technique just save me a service call as well!

I have a Whirlpool Quite Partner III, Model number GU2500XTPB3. The "clean" light was flashing 7 times, would go off for a couple seconds, then blink another 7, etc... Only the "cancel" button would work.

Another web site mentioned unplugging the unit for a while to reset the control panel...did not work for me. Luckily I found your posting. My Whirlpool is currently humming along once again.

THANK YOU!

William F, California
March 2007

I just tried that and it still does not do anything. We just bought this closeout model at the store & installed it yesterday. I do not have any lights lit up at all -- it does not seem to have power but the garbage disposal right next to it does -- it's not the circuit breaker.

Pat
February 2007

"On mine, model 665.1627, you do this:
Close the door (this may not be necessary but they tell you to do it): Then press these buttons one after another fairly quickly:
Heated Dry
Normal Wash
Heated Dry
Normal Wash
Cancel"

Exactly!
Dave D, You just saved me a service call !
Thank You, Thank You, and thank you again for sharing this!

Paul P.

Paul Pemberton
October 2006

On mine, model 665.1627, you do this:
Close the door (this may not be necessary but they tell you to do it): Then press these buttons one after another fairly quickly:
Heated Dry
Normal Wash
Heated Dry
Normal Wash
Cancel

You can probably get this info at 800-4my-home even after warranty. The guy I talked to today says he answers it about 15 times a day, so there is clearly a bug in the circuit.

Dave D, California
October 2006