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thumping noise?

My LG front load washer makes a Thumping noise. If you turn the drum it thumps like it is not seated properly. The drum leans forward and is no longer suspended. I took the front panel off and the boot to see what could be done. The outer tub, I do not know if it had a plastic ring that help hold this part up. do not know what to do. Please help

cwalls04
December 2011

LG Household Appliances, Washing Machines Load Washer Turn

you will have to take the back off, to get a better look at the drum, and see what the problem is? and then you can start to try fix it,

k
December 2011

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thumping noise?

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