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thumping noise?

My LG front load washer makes a Thumping noise. If you turn the drum it thumps like it is not seated properly. The drum leans forward and is no longer suspended. I took the front panel off and the boot to see what could be done. The outer tub, I do not know if it had a plastic ring that help hold this part up. do not know what to do. Please help

cwalls04
December 2011
you will have to take the back off, to get a better look at the drum, and see what the problem is? and then you can start to try fix it,

k
December 2011
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Mend Household Appliances, Washing Machines
Free repair help for LG washing machines