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"White noise" on handset of BT Studio 3500 base set?

I have a BT Studio 3500 twin set, and the handset on the base set has developed dreadful "white noise". I am not able to use the handset to receive or make calls, but the ansaphone etc. still works fine. I am able to make and receive calls on the base 2 handset. Is it a fault with the base unit or handset? any suggestions re rectifying the problem

Geoff Greenwood
July 2011
BTBT Studio 3500Telephones, Answering MachinesBt 3500 Set

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BT Studio 3500 White Noise Issue - Fixes