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HEC washing machine has stopped working - advice?

Re. our HEC 1050W machine (1 year old). Red light started to flicker & the door didn't open - we re-booted it, drained it - but now NONE of the cycles work - not even a spin: the drum just keeps going round-&-back, with no water flow into the drum - HELP please! Thank you!

sue
July 2011
try unplug it over night to power it down, and pluge it back in in the morning , it might reset itself,,

m
July 2011

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