While you wait for answers, we may have found some information which could help you.
Click here for Fridge Freezer Stopped WorkingHow do I mend my fridge/freezer?
Faulty light in Bosch Fridge Freezer?
Ice forming on outside of freezer?
Hotpoint fridge freezer modelNo FFUQ1810/P?
I have got a Bosch Intelligent frost free 44 fridge/refriger?
Freezer builds condensation and freezes?