thanks for your advice but the plot thickens. Basically I took the said router back as I could not for the life of me get it going. I have changed it for a linksys one.
When I access the internet normally using a usb cable into my laptop, I have no problems accessing the internet. When I was setting up the router and testing my internet connection as per the router instructions, there were problems. As you know when setting up a router you have to use an ethernet cable. Well the internet signal was limited or no connectivity. I called telewest whose advice was to turn off the modem for 5 mins then retry. I did this and got enough signal to complete the router installation.
So now the router appears to be working fine, but the problem seems to be with my pc's settings, as I now suspect was the prob all along.
I turn on wifi and it picks up an excellent signal from my router, but I am still unable to connect to the internet using the router, hence am writing this msg while linked to the modem via usb. Very very vexed now!!!!!!!!!
Sian
September 2006