common prob with this model , check this guys ebay listing for video help etc
call samsung engineer 07407 734 204
we came across this guy on you tube who is an expert on samsung fridge freezers he is authorized samsung repairer and has repaired over 3000 appliances..
http://www.youtube.com/user/SamsungFridgeFreezer
we explained what we have tried so far etc , and he said everyone says the same thing ..bottom line is there is no quick fix - the only way to totaly cure fault is to replace the faulty components .. he does a kit which is available on ebay ...
RS21 KIT Item number: 280596204942
RSH1 KIT Item number: 280583238579
if you check this guy feed back you will see how may people he has helped ...
calum
March 2011