A simpler answer for the chainlike noise is that the plastic agitator "dogs" need replacing. It's about $7 for all 4 at Sears.
Frank
April 2008
take the agitator off..at the top of the drum is a casting, into which are two brass tabs that drive the drum..over time the casting wears...and the brass might wear also
me
February 2008
I can answer this question...
Whirlpool washer p# 387298 will not spin & how old is washer?