Most kettles are not worth repairing the cost of the elements aren't cheap and in most cases it is cheaper to buy new than repair, such a throwaway world now.
Breville
customerserviceatpulse-uk.co.uk
change the 'at' to normal email address symbol this forum blocks email address as the at should be typed.
Call us
0800 525 089 [works in uk only 0800]
Bob
February 2011
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix electric kettles.