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Indesit Washer/ Dryer Model WIDL102 - drum problem - snapped bolt?

hi I have a problem with my washing machine.
machine has stoped yesterday making loud metal scraching noise. Now, when I want to spin drum (by hand) it stops at one point. I have found out that there is bolt on the back (near the spining circle) and the bolt is loose - feels like it could be snapped or something else and now it is stoping the drum to spin round. What to do? Can you help?

Aggie
January 2011
these have a bearing spider on the back u need to find if one of the bolts have come loose or has snapped most of time a bolt or two just becomes loose and that causes the drum to drop which then stops it turning

airkool at hotmail.co.uk
January 2011
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Mend Household Appliances, Washing Machines
Free repair help for Indesit washing machines