Yes we too have flashing lights ?

We have had flashing lights for over a year and the orange coloured light seems to be permanetly on.We haver a Zanussi Refrigerator/Freezer Model No. ZX99/5SI. Today we have come home and the freezer has defrosted over the weekend and will not freeze. Every cover off every door has been very badly damaged and i suppose it hasnt helped that my missus took them all off. The material that they are made off doesnt help, and every single cover has become so brittle. It is if they are made of the wrong material, how can this be? Zanussi sold in the UK made in another planet. This has to be the worst piece of household appliance we have ever purchased. The consumer council and that guy off the one shoe should be made aware of this and all their other products.