check if there is a panic button fitted,if si,check if its been activated,(red button pressed down)if it has,turn the key that may be in it,if not,remove the screw and push button up,reassemble,and press reset on panel,have you been playing with the panel??trying to guess the pin,if you have it will have went into tamper mode,and the lights you mentioned will be lit,
gts
August 2010