We may have found other answers which could help you.
Click here for Machine Wash FinishedWhat could be wrong with my John Lewis Washer/Dryer Model JLWD 1609?
How to change heating element on washing machine?
John Lewis washing machine?
JLWM1201 Not turning/spinning?
John Lewis washer dryer displays EFO error message?
how can I put the door seal back to the washing machine?