Hi I got the HJA6855 F.F supplied by Howdens, after 6 months use the fridge didn't work, freezer fine, engineer regassed it, 6 months later it has happened again. I have contacted Howdens and they don't want to know, just give the service engineers number, so now waiting for another visit, the last engineer told me the fridge was a BEKO......not too sure......I'm not happy with this product, it's rubbish.
I also bought one of these fridge freezers from Howdens which lasted about 2.5 years before the automatic defrost system failed, I payed £84 for a supposed specialist engineer to attend who apart from telling me what a good product this was' said he couldn't fix it as it was a sealed unit and a common fault that he had not been able to find any solution to.
At over £1,000 for one of these fitted units it must be obvious to all that they are absolutely unleliable rubbish and way overpriced by Howdens whose representative we also found very arrogant, uncooprative, and unhelpfull. Their cabinet making is excellent, but they need to be much more proactive with the standard of the equipment they supply. Certainly, the attitude of their representatives needs to be vastly improved.
Captain Bob
June 2012
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