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Mend Craftsman 316.745400 Trimmer Electric Repair

Craftsman electric trimmer/blower weedwacker?

My craftsman weed wacker, model 316.745400 gets electricity but won't spin the round metal part where the plastic string is.
This is the easiest weed wacker I have ever threaded and I don't want to get rid of it. Sears, who has evidently partnered with K- Mart, would not take it in for repairs. I have no clue what's wrong with it.
I would appreciate any and all suggestions . Thanks.

ConnieRI
May 2010
CraftsmanCraftsman 316.745400Garden Tools, Grass TrimmersTrimmer Electric Repair

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Craftsman 316.745400 Weed Wacker - Not Spinning