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My Kenmore ultra wash dishwasher control panel is dead?

We have been told the part is not available at the Sears parts store, that it has to come from the manufacturer. The D/W is 1 1/2 years old, still under warranty for the electric control and power supply board. Sears will not come unless we pay $65 for a service call to determine the problem. There is nothing in the warranty that says there is a service charge. We do not plan to ever buy another Sears product.

Mary
May 2006
KenmoreKitchen Appliances, DishwashersKenmore Wash Dishwasher
Hello,

It could be anything from a bad door latch, blown thermal fuse or bad control board causing a dead dishwasher.

JP
May 2006

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Kenmore Dishwasher Control Panel Issue - Warranty?