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DOOR WILL NOT OPEN?

I HAVE A SAMSUNG BIG WASH 1415J. HALF WAY THROUGH A WASH 'DOOR' WAS DISPLAYED ON THE FRONT PANEL AND IT STOPPED WASHING. I HAVE TRIED PUSHING IN THE DOOR; DRAINED THE WATER FROM THE MACHINE MANUALLY - THE DOOR STILL WON'T OPEN. I DO NOT HAVE A MANUAL LEVER TO OPEN THE MACHINE WITH. CAN ANYONE HELP?

JAY
January 2010

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