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How can I open a hidden cistern to find out why the dual flush button?

How do I open a hidden cistern to find out why the dual flush button does not release after being flushed? The water continues to run through and wont stop.

Novice plumber
November 2009
D.I.Y, PlumbingCistern Flush Flushed

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Topic

Hidden Cistern Access & Dual Flush Repair