It could be dish alignment, bad LNB, bad cable, bad connector, bad digibox. Now you know why Sky are suggesting an engineering - to find out which it is.
If you have the skills and training to diagnose which it is and then fix it then you won't need an an engineer and obviously will be forty quid up on the deal.
Seriously forty pounds is a good price. I'd take them up on it.
T
November 2009