I have the same issue. When I either press the green or the red phone symbol is goes to mute. I can't seem to connect my phone to the cars Bluetooth either, it doesn't show up on my phone BT selection.
Trying this radio reset now!
Carpadawan
August 2022
how do i remove the fuse 112? where abouts under the glove box?
random user :)
July 2012
I have the same problem & have just had a quote from my Ford dealer £350 to replace bluetooth unit!!
Anyone over come this themselves? How do you "unmute audio"
cj
June 2011
reset your stereo, remove fuse 112 (15min).... (below glove box)
miguelsims
January 2010
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