Hi Mike
My element is broken also but I can't remove two screws as they have lost their heads! I need a screw getter outer now! I found this video on how to do it. Great website. Good luck. Don't forget to switch off the power to the oven before replacing it.
http://www.5min.com/Video/How-to-Replace-Neff-Fan-Oven-Element-118164830
Marion
October 2009