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Mend FireGem Visa 2 Stop Gas Fire Out

How can I stop my Gas fire from cutting out?

I have a FireGem Visa 2 wall mounted Gas fire.
It ignites ok and moves onto the first and second heat setting but if it try and turn it to 3 or 4 it goes for a few seconds...... then i hear a click and it cuts out.
Help.

Matt
March 2006
FireGemFireGem Visa 2Heating, Home Heating SystemsStop Gas Fire Out
pilot is blocked remove front of fire blow out hole in brass body of pilot assembly with air. look close at pilot and youll find hole i m talking about

paul
March 2006

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FireGem Visa 2 Cutting Out - Help & Fixes