We have the same one and have had it looked at, apparently the problem is the laser assembly. The problem is that the laser assembly is impossible to get hold of, or at the very least extremely difficult.
Sue.
February 2010
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix dvd players.