Thanks for your reply, yes once you start replacing it there is more leverage and you can push it in quite easily. Whilst I did only need the plastic fitting I had to buy the whole assembly but the handle was very worn so I was Ok with that, but it was expensive, the chrome version is more reasonable. I got it from HM James who were very understanding on the phone as I descibed things ! and I received the properly packaged part a couple of days later - Good service !
Sandra
September 2009