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The recoil starter as melted on a new JGT004 Petrol line trimer?

The recoil starter melted on a new JGT004 26cc Petrol Line trimmer, destroying the insides of the whole recoil unit. Unit used no more tan 5 times. Any source for spare parts?

Is this a product defect?

Dr Alec Coutroubis
June 2009
Pulse Home Products 08700101100 cost £18.64

John Lintern
August 2009
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