my west/min chimes 7mins after the hour and the quarter?

open the clock front and remove the small fixing that holds the hour hand on ,look at the hour finger center you will see (1) either a splined hole in the middle,
(2) or more likely a square hole
if the first version just rotate the finger a couple of splines and see where it now strikes
if the second version the square is a friction fit place a good fitting screwdriver in the square and gently turn this might take a couple of attempts to align up properly on the hour .When you are happy with the alignment a tiny bit of solder on the rear of the finger works wonders
YOU NEVER EVER TURN A CHIMING CLOCK FINGERS BACKWARDS TO CORRECT THE TIME IT CAUSES THE ABOVE PROBLEM

wirecutterman
May 2009