my dyson hoover is working fine upright but when I come to use the hose it has lost it suction as if something is stuck. How do I remove it to check it? thanks
Either there's a blockage in the air path that the hose uses or the hose is split and air is getting in at the split.
You may be able to work out which by listening to the sound of the motor - a blocked hose allows no air to flow and the motor runs a little bit faster because it has no load (air) to move and it therefore makes a higher pitch sound.
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