HP Officejet 5610 All-In-One InkJet Printer Cartridge error?

I am having the same problem.. unable to do anything..everytime i on it, it says cartridge error, please refer to documentation..

:(

C
October 2009

You may just need to change your cartridges. That was the solution for me when I got this error message (although with cartridge prices what they are, it's not that much more expensive to replace the entire printer!)

MHB
July 2009

I have had the same results with HP, and I am now gonna try another brand, most likely Canon. I have had this unit for about 1yr, and I get the error msg for print cartridges. Went ahead and did all the cleaning, and still nothing. Called support and they wanted to send me another unit for $149 after I inly paid $119 for the current one. This is the 2nd time I received that answer from HP, as I had a Photosmart printer with a similiar problem before getting this one. Three times will not be a charm for this consumer. See ya Hp and Hello Canon.

Ex Hp customer
July 2009

I followed all the instructions, bought new cartridges and still not joy. I then cleaned and recleaned the contact points on the cartridge and inside the printer plus cleaning the interior and the print heads ... after multiple cleanings, this worked for abut 10 pages the the same error message appeared again.

I had foolishly bought a cartridge refill kit from a different supplier. I later discovered this ink had bled straight through the cartridge completely saturating the absorber pads. From all this I discoved the problem to be a very dirty printer. Then like a dumba$$, I decided to try to disassemble the unit and give it a through cleaning. You can guess the results.

So, the moral of this story is you must be triple sure of your refill supplier. Some work right and some don't! Lesson two, don't try to disassemble the unit. Fresh absorber pads do not seem to be available and you are just asking for aggravation and trouble. A professional cleaning might work ... if you can find a reliable service center. Get a price for a cleaning before taking the unit in.

golfguru
June 2009

Nothing seems to work without help from HP...& if out of warranty there is no apparent fix...I tried them all!!
Only choice is to buy another inkjet.

Bob
May 2009