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How do I stop the toilet refill flow?

When flushed, my toilet just keeps refilling with water. The "thing" that is supposed to come up and float, doesn't stop the water refilling.

How do I fix this please?

Martine, London
April 2009
The floating thing that you are talking about is called a ball valve - as it rises it compresses a rubber washer against the water inlet, so stopping the flow. The washer has failed, so you can either replace just the washer - several different types though - or have a complete new fill valve fitted.

John
April 2009

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