Hello Amanda,
you have not said what make or model you have, email me and I will be able to help you, unfortunately this site no longer allows email addresses to be shown but you can get my email address from any answer from page 25 down.
ken
drivewithken
April 2009
Automatic Answer
We may have found other answers which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix sewing machines.