the red light on the motorhead itself stays on and the motor does not run its been d*cky for a bit,it started comming on but would go off after about 10 seconds but now its on all the time can you help.
It's most likely because the brush is not turning due to being clogged up. If necessary, take the cover off the underside and remove the roller itself. Sometimes items like needles or hairgrips get lodged in the roller and may jam against the casing. HTH.
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