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Mend HP 7760 Printer Cartridges Cleaning

my photosmart 7760 keeps saying cartridges have failed?

I have inserted two new sets of ink cartridges but my printer keeps telling me the cartridges have failed. I have tried using service tools to clean cartridges, but as it does'nt recognise them it wont carry out the request. Help please

Karen
March 2009
HPHP 7760Computers, PrintersPrinter Cartridges Cleaning

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HP Photosmart 7760: Cartridge Failure Fix