there are a couple of things you can do i have done both and both things have worked
1 To turn of the Preview window, follow the following:
Menu
4 Setup
6 Help
1397 (on keypad for hidden engineer menu)
Scroll down to option 7 Disable Library video window
Right arrow once to change option to Yes
Back
Library
Highlight prog that's making your DTR crash, and choose to Delete it
2 Try a re-format press menu > set - up > Help > Green > Blue
peter
March 2009