To make the sky box do a system update, hold " back-up " button on the actual box ( not remote ), with the button pressed in, turn off the power, keep it pressed it for 10 seconds. Hold " back-up " button in again and turn power on, keep pressed in until all coloured lights turn on at same time, should get a screen saying the system is updating itself. Hopefully this will fix any probs !
godfrey607
May 2009