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microsoft lifecam vx-3000 webcam help?

i just bought this new webcam, can not connect with it. sometimes i can see & hear my contact, other times not even that and they can not see or hear me.
also downloaded windows messenger's latest and installed it on my laptop

leslie
February 2009
please help me i can not hear my contact but i can see tham not hear them what can i do Thank You

Mirsada
February 2009

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