http://www.geappliances.com/service_and_support/search.htm
Go to this website to find the information you need or to send them an email...
NOT MY OWN WORDS BELOW....COPIED FROM THEIR SITE.
Washers - How To Remove the Agitator
To prevent the possibility of shock, it is best to disconnect power from the washer prior to attempting to remove the agitator.
Occasionally a garment may get caught under the agitator of the washer. Review the information below to see if you can resolve yourself.
1995 and newer:
The agitator cannot be removed as a do it yourself type of repair. It will require a GE technician to remove the agitator.
If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.
Compact Washers 1996 and Earlier:
The cap at the top of the agitator must be screwed off before agitator can be removed. Note: a few models have a 5/16" hex head screw that must be removed before the agitator can be lifted off.
1992 - 1995 Models ("R" and "S" model numbers) without "Handwash":
Pry agitator cap off with a screwdriver and remove large flathead or #40 torx screw. The agitator should lift off easily.
Donna
June 2008