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how can if fix my sharp ER-A420?

my till has crashed the only thing that works is the paper feed buttons not even the key works how can i reset it can some one help

trevor
December 2008
thanks for that mark its working have a good christmas

trevor
December 2008
Hi.
This almost never happens without a reason, so there may be something else wrong. Here are the instructions for a user reset. If it doesn't work, then it has been turned off in programming and you will need a service (SRV) key to fix it.

Turn key to PGM2 mode.
Turn off power at the wall.
Hold JOURNAL FEED and RECEIPT FEED down together.
Turn on at wall.
The machine should print 'program reset' on the paper. If it doesn't then it has not reset.
Turn key to REG mode and try it.

Mark
December 2008
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Mend Office Appliances, Cash Registers
Free repair help for Sharp cash registers