How can I get hd to recongnize?

Hi Janet,

First of all you do not say what version your operating system is win98 win2k winXP.

Secondly you do not say if the external unit was working then just stopped working

Thirdly you have not made it clear if the external drive has ever been installed on the PC you are now using

Irrespective of your operating system if problems have developed recently then either the external drive could be at fault OR the usb drivers / interface card on the PC you are using

If you can supply more info I will try to help

Regards

Dave Rawnsley @ Media Magic Computers, Leeds

Engineer @ Media Magic Computers, Leeds
October 2005