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My Sansa MP3 player is frozen - screen says connected even when not plugged?

After charging my Sansa MP3 player the screen stays on connected. I cannot use the menu button. Is there a way to reboot/reset it?

Jeanine
August 2008
SansaAudio, MP3 PlayersMp3 Player Menu
Just hold the off button for like 20 seconds then it will work..Same thing happend 2 me

Anthony
January 2009
Mine does the same thing. The only way I can fix it, is to remove the battery and then put the battery back in. When you turn on the sansa, then the regular screen is restored.

Ron Wok
October 2008

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Sansa MP3 Player Frozen - Reset & Fix