Samsung fritch two doors, but on the fritch side the upper two layers don't cool anymore, while the bottom two layers do work.Also behind the vegatable draw(on the bottom) there is a cool element witch is stuck with ice. There for the icemachine and cool water on the left door don't work anymore.
The freecing part does work though. What could be the problem and is it expensive to fix? Hope you can help me out.
Do not email airkool@hotmail.com . He is a scammer and he stole my money.
Paul
November 2008
i had this problem and discovered that this is a well known problem to samsung so they have increased thier gaurantee to 5 years in respect of this problem only. i found this link which will solve the problem if your unit is under 5 years old yhttp://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20080407.shtml
if you have a problem with this link try this uk no. 0800 988 0123
lisa
August 2008
email us at airkool@hotmail.co.uk and we will be able to sortit for u
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Try fixfault.com to fix freezers.