hi sarah, this sound's very unusual as the fridge work's off heat, whether it's electric,battery or gas. electric or battery element's heat up off it's power supply & working with the internal gases cool's the fridge/freezer, unless your pilot light is not heating the corret part that it need's to,this is theonly thing that could stop it from working.hope this has been some help. best of luck
steray
July 2008