Forget the UK branch after 2 months of ringing up constantly they sent me the wrong parts and after a further month of trying to get them to correct the error I have given up.
My tip is use the german ISC site and another copy of that site opened up under automatic 'Babel fish' webpage translation service & order direct, even with a big hit on postage (€17 for me) it worked out the same as going via the UK parts dept for my parts. And I bet the germans would not have sent out completely the wrong parts !
pedro26
June 2010