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I lost my internet connection?

I was re-installing Norton anti virus and my internet connection on my other computer disappeared. Under Network Connections only the "Local Area Connection" shows. My other computers are unaffected so I don't think it is related to my router. I don't know how to get my Internet back on that computer. My computer is a Dell Dimension 8200. It doesn't seem to have any other problems. I have had problems with sluggishness since installing Norton and had uninstalled it (including using the Norton removal tool) and had run RegCure. The problem occurred when I tried to re-install Norton from their website.

Sharon
April 2008

Dell Computers, Notebooks/Laptop PCs Connection Computer Network

Not so much an answer but a "I have the same problem!" Just had to reload my wireless adaptor software.....now I have full strength signal to the router but....no internet! I am trying the above suggestions re. firewall & will get back to you.

Big John
April 2008

Agree with t below

Also download the package from the internet and then install - towards the end of the setup it asks about firewall setting and any networks etc.

Norton 2008 is miles better on resources than any previous version

PC Expert
April 2008

Norton is well-know as a bit of a resource hog.

What you have done is set a rule in your firewall to block all communication to the Internet by your browser - IE, Firefox, Opera, WHY. The fix is to go into the firewall settings and allow such comms.

t
April 2008