i have a hotpoint WT741 which i bought 1 month ago and have used without any problems until 1 day it decided to leak on fill. water just appeared to be pouring straight from the drum. i took off the rear lower inspection panel and saw that the element was just hanging from the back of the drum and therefore left a large hole. there doesn't appear to be anything holding the element in place and there was nothing left on either the floor or the inside of the machine to suggest that there ever was. has anyone else experienced this. i also assume that i have messed up my warranty by trying to detect the problem myself.
any thoughts
Replace the rear cover and call out the service agent, play dumb - they should repair it free of charge. If no joy, the seal is held in place by a channel running round the circumference. This channel locates in the oval hole which the element appears to have come from. Try to work it back in again to form a watertight seal.
Check out my site for info: www.2ndwave.co.uk/manual.html
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix washing machines.