Mend > Washing Machines

Mend Zanussi F.J.S. 1225w Washing Machine Repair Noise

Zanussi Jetsystem 1200xc Washing machine. Urgently help if you can please?

Please help! We have a Zanussi Jetsystem 1200 XC washing machine (F.J.S. 1225w), our warranty of 5 years ran out a while back but we have never had to have a call out or any repairs done to this machine, it has been an absolute darling. We clean it regularly and look after it well! However, in the last two weeks it has been moved three times by our work men who are refurbishing our property, it hasn’t been moved far though, just 7 to 8 yards. Both of the previous times they put it back it worked properly but on this occasion it doesn't. We switched it on its cotton wash programme, which has a 1200 full spin and the wash cycle is 52 minutes and displayed on its LED. However, it started making some funny noise (like a combi boiler coming on but 10 times or more louder!). When we checked the washing machine appeared to have stopped at 37 minutes and the washing machine had water in it, all though we pressed the 'pause/start' green button, in order to pause it (this button usually lets us open the door of the washing machine), it didn't. And the usually green light on the door is now orange/red, we are therefore unable to open the door. We are really concerned about this. We have rung the 'site manager' for our refurb and informed her of the problem, she has suggested that we just switch it off and at the mains too. We do not know how to proceed with this and our washing machine although nearly six years old, looks immaculate, is clean inside its nuts and bolts! Never had a problem with it, in all of these years, we have not had to call Comet (where we bought it and our subsequent warranty) nor Zanussi for any parts or problems. We love this machine, we are totally distraught. We do not want this refurb organisation to fob us off either, they have already caused so many other problems! We are seeing the site manager tomorrow morning 8am and so want to be armed with options. Any advice and also any Zanussi experts and/or lovers out there? Should we just see a solicitor?!

Renee
March 2008

Zanussi Zanussi F.J.S. 1225w Household Appliances, Washing Machines Washing Machine Repair Noise

can you replace the hose pipe for this machine?

tracey
April 2013

cycle reaches 37mins then flashes E20 have to drain then start spin does not always work first time

liz
June 2010

When doing a load of washing, it says on the digital screen 52(mins) but it will take over 3 hours to do a load and i have to constantly get up to press the green start button about 10 times as it comes up as a error but if i press the green start button it continues the cycle ... please help me fix this its driving me insane :)

Miss Moss
November 2009

switch off your machine drain all the water from the filter on the bottom right hand corner of the front of the machine once all the water is out the door should open clean the filter fit the filter switch on your machine and it should work as normal

imran
September 2009

how do you reset programe on washing machine

keith
January 2009

Washerman:

Thank you so much for your advice. You hit the nail on the head there. Update: The company's boss came to see us this morning! They were overly nice to us (:-0) Anyhow, he checked the U bent pipe, asked for a towel... and removed a cling film that was between the Ubent and the machines water draining pipe and resolved the problem. (They had previosuly blocked this, as a result of flooding our kitchen and have clearly forgotten to remove it when they connected the machine back!). Thank goodness this is now resolved, as we love this machine and it is one less thing to worry about amoungst all this disruption. All the best Washerman. I shall look up your website. Cheers.

Renee
March 2008

interlocks have a secondary locking system which ties in with the pressure switch - the mechanism which detects if there is water present in the drum.
Try to drain machine by running the outlet pipe into a bucket.
Check the filter unit for blockages.
Disconnect pump from sump hose and check for obstruction in either item. Check the pressure switch -the system that determines correct water level in the drum. Its a round item about 3 inches across with several wires connected, it sits under the top cover. Its an air operated switch which tells the machine water has reached the correct level. Disconnect the thin rubber pipe from the switch and blow down through it to clear any blockage.
you'll have a hard time trying to prove that the move caused the problems - they'll argue that the breakdown was just coincidental - which is entirely possible.
Check out my site for info: www.2ndwave.co.uk/manual.html

washerman
March 2008