Sorry to hear about this, Michelle. The only way to get a result here is to clear the pump out - normally they are visible from the underneath, with the machine on its side. You'll find the pump well choked but with the rubber drain pipe disconnected you can often get in and clear it. There will be more cloth debris between the inner and outer drum however so either the machine will have to be stripped to clear it, or the pump clearing process will have to be repeated. If there is a good side to this, you shouldn't need any new parts, just a labour charge.
John
December 2007