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door spring tension to strong?

just got a new dishwasher.all ok except after the door tension cables have been backed off FULLY the door still has the closing power of a medieval catapult not even a tray full of dishes is heavy enough to hold it down.it is a candy integrated dishwasher model CD1012.

PETER.
November 2009
CandyKitchen Appliances, DishwashersDoor Spring Fully
Go back to the shop you bought it from. Only they can help you as it will be under warranty. Play around with it yourself & they will cancel any warranty you got.

Lincoln Appliance NZ
November 2009

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