its very simple..i was dealing with this just a few minutes ago..took some pics with the timer and the damn thing fell on the carpet ,very slight impact..i pulled the lens many many times without very good results...then i thought what the hell i dropped it twice on the carpet ( not too hard) and the lens is back to normal..so u might wanna do this if you have a carpeted floor,cheaper than sony repairs
lillian
June 2006