While you wait for answers, we may have found some information which could help you.
Click here for Creative Zen MicroMy Creative Zen MP3 Player wont switch on?
how can i unfreeze my creative zen 20gb mp3?
creative volume control problem?
creative muvo mp3?
How can I fix my creative zen sleek photo?
How can I unfreeze my Creative Zen Mozaic (EZ 100, 16GB)?